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Review of EC Critical Success Factors of Domestic and Overseas

XIA Huosong, LI Jingwen

（College of Management, WUSE, Wuhan 430073, China）

Abstract In order to identify a more comprehensive e-commerce critical success factors in the new e-commerce environment, published articles in the database of CNKI during 1999—2011 are chosen and analyzed in this paper by literature mining and content analysis.The paper discusses the research from the 44 foreign literature research status.Meanwhile, the paper identified 35 critical success factors for e-commerce from strategic level, the basic level, management level, the core of the relational model established on this basis.

Key words E-commerce, Key success factor, Content analysis

作者简介

夏火松（1964—），男，武汉纺织大学管理学院教授、博士生导师，湖北浠水人。研究方向：电子商务和信息管理、知识管理、数据挖掘等。E-mail:bxxhs@sina.com。

李静雯（1990—），女，武汉纺织大学管理学院2011年级硕士研究生。研究方向：数据挖掘、电子商务。E-mail:i.amprd@live.cn。

致谢：

感谢国家自然科学基金资助项目（71171153）“24小时知识工厂的知识共享活动模型与服务支持系统研究”；感谢2010湖北省科技计划软科学研究专项项目（2010DEA025）、2011武汉市社会科学项目（11040），即武汉纺织服装电子商务市场开发状况与发展前景研究——以全国上市的78家纺织企业为比较样本、2010年校第二批重大教育教学改革项目（ZD20100202）等项目的支持；感谢湖北省高等学校人文社会科学重点研究基地——企业决策支持研究中心的支持。