About the Authors

Michael S. Dobson, PMP, has written five previous books on project management topics, as well as numerous books on management, office politics, and military/alternate history. He speaks and consults worldwide on project management topics for government and private industry. Michael has been vice president of Discovery Software International; vice president of Games Workshop (US); director of new product development and marketing for TSR, Inc.; president of a career counseling and strategy firm; and member of the team that built and opened the Smithsonian Institution’s National Air and Space Museum.

He lives outside of Washington, DC, with his wife and frequent coauthor Deborah Singer Dobson, one son, varying numbers of Shelties, a tarantula, and his very own real Apollo space suit. Michael can be reached through www.dobsonsolutions.com.

Heidi A. Feickert is team lead/senior instructional designer for SI International, where she develops human performance intervention solutions for major federal agencies. She holds a Magister (double MA) degree in history and English linguistics/literature from Universität Hamburg and has worked internationally as a consultant, trainer, and facilitator for companies including Lufthansa, Siemens, and various international manufacturers. Heidi knows nine languages, several of which are actually still in use. This is her first book. She can be reached through www.dobsonsolutions.com.