Section Three First Impression

Part A Situational Dialogues

Dialogue 1

Background：This is Cathy's first day at work. Lisa Yang shows her around the office and tells her what her duty is.

A：Lisa Yang B：Cathy Lee

A：Come over, Miss Lee. This is your desk, and this is your time card.Be sure to clock in and out before and after work.

B：I will. But what are our work hours specifically？

A：From eight to twelve in the morning and from one to five in the afternoon. Be sure not to be late or absent for no reason at all.

B：I'll do my duty.

A：To be a good secretary, you'll have to be quite familiar with office routines and try to learn to do a bit of everything.

B：Yes, I'll try my best.

A：Come here please, Miss Lee. I'd like to explain to you the filing system.

B：All right.

A：This is your filing cabinet and all the documents must be filed alphabetically.

B：Yes, I understand.

A：And this is a safe. In it are kept confidential files.Here's the key.Please keep in mind that you should take care as much as possible.

B：Yes, I will.

A：One more thing. Keep your desk neat.It's the rule.Don't litter around.Otherwise, Mr.Smith will be mad at you.

B：OK. I'll bear that in mind.Thanks a lot for what you have told me.

Dialogue 2

Background：Lisa Yang introduces Cathy Lee to her colleagues and then they introduce themselves to each other.

A：Lisa Yang B：Cathy Lee C：Everyone

D：Paul E：Tracy F：John G：George

A：Good morning, everyone, I'd like to introduce a new colleague to you. This is Cathy Lee.She'll be the new secretary to our manager.

B：Glad to meet you all.

C：Glad to meet you, Cathy. Welcome！

B：Thank you. I hope I can consult you in my work.

D：Very glad to work with you, Cathy. I'm Paul in charge of the office work.If you've got any problem, don't hesitate to ask me.

B：Thank you, Paul. That's very kind of you.

D：This is Tracy.

E：Nice to meet you, Cathy. I assist Paul in the paper work.I hope we can work well together.

B：Thank you very much.

F：My name is John. I'm responsible for the office supplies.

B：Nice to see you, John.

G：Welcome aboard, Cathy, I'm George, the office assistant.

B：How do you do？

G：How do you do？

D：Cathy, George is very helpful. You can ask him for help if necessary.

A：Thank you, everyone. I'll try my best to get into the team.

Dialogue 3

Background：At lunch time Cathy Lee meets her colleague Paul in the staff canteen. They talk about what to eat and the job as well.

A：Cathy Lee B：Paul

A：This place is nice. What's good on the menu？

B：I usually get the lunch special. Let's have a look.Pasta, soup, salad, and drink.That looks pretty good.

A：Yes, it does. I'll go with that, and maybe some coffee.

B：Yeah, the coffee here tastes goods. Cathy, what did you do before you joined our company？

A：I worked at a small-sized company.

B：How do you feel about the job here？

A：Not bad. I'm a little busy with the job, and a bit tired.But I can feel that the work efficiency here is high.

B：I had the same feeling when I first came to work here. But after a period, I feel much better.I'm sure you'll soon get used to it.

A：How long have you been here？

B：Let me see……six years and a half.

A：That's a long time, I should say.

B：Yeah, it is. By and large, people like the work here, and tend to stay on.

A：That's good to know about it.

Practical Sentences

1.Hello, everybody！Allow me to introduce myself.

大家好！请允许我自我介绍一下。

2.Hello, it's a pleasure to meet you all.

大家好，很高兴与各位见面。

3.Would you please tell me something about my job？

请告知我干什么工作。

4.Could you tell me what is my specific responsibility？

你能告诉我具体负责哪方面的事务吗？

5.Could you tell me something about the rules concerning vacations？

你能给我讲讲休假的规定吗？

6.The main task for you is to handle routine business, such as arranging meetings, seeing in and off visitors, assigning daily work, making plans, collecting data, and so on.

你的主要任务是处理日常事务，例如，安排会议、接送客人、布置日常工作、制订计划、收集数据等。

7.We have to wear a suit with a tie for work here.

我们工作时必须穿套装、系领带。

8.Don't use office phones for personal matters.

不要使用办公电话打私人电话。

9.I require you to get up to speed right away.

我要求你立刻进入状态。

10.Is this the computer for me？

这台电脑是给我用的吗？

Oral Practice-1

Make up dialogues in pairs according to the situational background.

Situation：After quitting time of the first day, Cathy Lee is talking with one of her colleagues about her first impression of the work.

Oral Practice-2

Directions：Mini-presentation. You are asked to give a short talk about three minutes on a business topic with one-minute preparation.

What is important when making a job application？

●Knowledge of company

●Preparing for questions

●Polishing application form

●……

Part B Reading Module

Good Impression on the First Day

No one wants to look silly or do the wrong thing at a new job. It is important to make the right impression-not the wrong one-from the very first day.You will face new people.You will be in a new place.It may be difficult to know what to do.Here are seven tips to help you make it through the first day at a new job：

First impressions can last forever. Make sure you make a good one.Before your first day, find out if your new job has a dress code.If so, be sure to follow it.No matter what, always be neat and clean.

Get to work on time. Employers value employees who come to work right on time.Give yourself an extra 15 minutes to make sure you arrive on time.

Pay attention to introductions. One of the first things that your supervisor may do is to introduce you to co-workers.These co-workers will be important to you.They are the ones who will answer your questions when the boss is not around.

Ask plenty of questions. Make sure that your supervisor has told you what is expected of you.If he or she has not told you your job duties, ask for a list.Set daily and weekly goals for yourself.

Do not take too long for lunch. What is the lunch-hour policy at your new job？You can find out from your supervisor or your company's personnel department.For example, do people eat at their desks or does everyone take a full hour outside the workplace？

Do not make personal phone calls. You should never make personal phone calls to your friends and family unless it is an emergency.

Never be the first one to leave. Observe how your co-workers behave around quitting-time.It does not look good for you to be eager to leave.

Reading Comprehension

Directions：Decide whether the following statements are true or false according to the text.

1.（）Being neat and clean is a good way to establish a good first impression.

2.（）Give yourself an extra 10 minutes to make sure you arrive on time.

3.（）You can only turn to the supervisor or boss for help when have questions at work.

4.（）It is a wise strategy to observe how your co-workers behave around quitting-time.

5.（）No matter what happens, You should never make personal phone calls to your friends and family.

Part C Writing Module

Resignation Letters

辞职信，也叫辞职书或辞呈，是辞职者向原工作单位辞去职务的书信。辞职信是辞职者在辞去职务时的一个必要程序。辞职的原因可能是辞职者对现任工作或工作单位不满，也可能是辞职者已谋求到了更好的职位。为求保持良好的人际关系，无论是因何种原因辞职，在写辞职信时表达要简洁，语气要含蓄，一般包括以下内容。

（1）阐明理由：即说明“为什么辞职”。

（2）表明态度：直接说明自己要辞去什么职务，并请求批准。

（3）表示感谢：感谢对方对自己过去工作的支持和帮助，并诚恳地希望对方予以谅解。

Specimen

Dear Mr. White，

I am writing to inform you that I will resign from ABC Company, effective four weeks from this date.

I have accepted a position as marketing manager for C&C Co. Ltd.As they employ, in their market research, not only quantitative research but also qualitative research in which I have great interest, I regard it as a good opportunity for me to grow more professionally in the marketing field.

Of course, it was not an easy decision for me to leave the company. In the past five years.I have worked happily in our marketing team and achieved great successes together with my team members.Thank you so much for all the opportunities you have given me.

Please do not hesitate to tell me if I can be of any help during this transition. I would love to offer my help if possible.

Sincerely yours，

Shao Li

（Signature）

Practical Sentences

1.I regret to inform you that I am resigning from my position for AD Company on April 10.

我很遗憾地通知您我将于4月10日从AD公司辞职。

2.Please accept this letter as notification that I am resigning from my position as Logistics Manager for SH Company.

请把此信当成我辞去SH公司物流经理一职的通知。

3.I will be starting a new position at KS Company in two weeks.

两周后我将在KS公司开始一份新工作。

4.I will be leaving Shanghai to emigrate to Australia in the near future.

我将很快离开上海移民澳洲。

5.If everything goes smoothly, my family will migrate from Nanjing to Canada next month.

如果一切顺利的话，我家将于下个月从南京移居加拿大。

6.I'm afraid I'm not a qualified person to take the job as I didn't major in Logistics.

我学的专业不是物流，这份工作我恐怕不能胜任。

7.When looking back on the past three years, I'm really proud of being part of the D&L team and appreciate the opportunities that have been provided to me.

回顾过去的三年，我为自己是D&L团队的一员而感到骄傲，同时也对公司给予我的种种机会表示感谢。

8.I do hope you can accept my resignation, and I apologize for any inconveniences I may cause.

我非常希望您能接收我的辞呈，也为由此带来的不便而深表歉意。

9.You can reach me at the above address if you have any questions or need any further information.

如果您有什么问题或者需要进一步了解，您可以通过上面的地址与我联系。

10.I wish you and the company all the best.

我祝您和公司万事如意。

Practical Writing

Directions：Write a resignation letter including the reasons and your gratitude to your boss.

Part D Exercises for Consolidation

I.Fill in the blanks with words or expressions given.Change the form if necessary.

consult efficiency tend tip code unless behave be familiar with be sure to be eager to

1.Each state in the US has a different criminal and civil_________.

2.An increasing number of clients are_________them about Social Security changes.

3.Follow the green signs_________you have goods to declare.

4.I'm sorry about the meeting yesterday.I_________like a child.

5._________ring and let us know you've got back safely.

6.The photographer gave us some useful_________on how to take good pictures.

7.The saleswoman in the shop_________please everybody.

8.Experts from that factory_________this type of machine.

9.The improvements in_________have been staggering.

10.Recent laws_________to restrict the freedom of the press.

II.Translate the following Chinese sentences into English, and read them out.

1.您能告诉我工作的内容吗？

2.你要负责整理所有的档案。

3.你的主要任务是接电话，并转给当事人。

4.我感谢在贵公司就职期间您给予我的支持、指导和鼓励。

5.我写此信是告知一周后的今天我将从BA公司辞职。

III.Listen to the recording and fill in the blanks with words, phrases or sentences.

A：Good morning, Mr. Smith.

B：Good morning Cathy. You're half an hour 1 .

A：I don't want to make a bad 2 .

A：Cathy, let me tell you the 3 first.

B：You can use all the 4 ，but try not to spoil them.

A：Okay. When can I have lunch？

B：You can't go before 12：30 because we are 5 ，but after 1：00 you can go when you like or you can eat and drink in the office.

A：By the way, can I park in the 6 ？

B：No, I'm afraid you can't. Only 7 can park there.You can park behind the building.

A：Oh, I see.

B：I'll let you get started on the files. And if you have some problems, please 8 .