About the reviewers

Abhinav Krishna Kaiser manages in a leading consulting firm. He is a published author and has penned three books on DevOps, ITIL, and IT communication.

Abhinav has transformed multiple programs into the DevOps ways of working and is one of the leading DevOps architects on the circuit today. He has assumed the role of an Agile Coach to set the course for Agile principles and processes in order to set the stage in development. Apart from DevOps and Agile, Abhinav is an ITIL expert and is a popular name in the field of IT service management.

Abhinav's latest publication, on recasting ITIL with the DevOps processes, came out in 2018. Reinventing ITIL in the Age of DevOps transforms the ITIL framework to work in a DevOps project. His earlier publication, Become ITIL Foundation Certified in 7 Days, is one of the top guides for IT professionals looking to become ITIL Foundation certified and to those getting into the field of service management.

Abhinav started consulting with clients 15 years ago on IT service management, where he created value by developing robust service management solutions. Moving with the times, he eventually went into DevOps and Agile consulting. He is one of the foremost authorities in the area of configuration management and his solutions have stood the test of time, rigor, and technological advancements.

Abhinav blogs and writes guides and articles on DevOps, Agile, and ITIL on popular sites.

While the life of a consultant is to go where the client is, currently he is based in London, UK. He is from Bangalore, India, and is happily married with a daughter and a son.

Ebru Cucen works as a technical principal consultant at Contino, and is also a public speaker and trainer on Serverless. She has a BSc in mathematics and started her journey as a .NET developer/trainer in 2004. She has over 10 years of experience in digital transformation of financial enterprise companies. She's spent the last 5 years working with the cloud, covering the full life cycle of feature development/deployment and CI/CD pipelines. Being a lifetime student, she loves learning, exploring, and experimenting with technology to understand and use it to make our lives better.

She enjoys living in London with her 7-year-old son and her husband, Tolga Cucen, to whom she is thankful for supporting her during the nights/weekends she has worked on this book.