Oracle CX Cloud Suite
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Conventions used

There are a number of text conventions used throughout this book.

CodeInText: Indicates code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles. Here is an example: "After that, we can just mark in Excel from Complaint 1 to 595."

 

Bold: Indicates a new term, an important word, or words that you see onscreen. For example, words in menus or dialog boxes appear in the text like this. Here is an example: "Select Pareto diagram in INSERT | statistical charts menu of Excel."

Warnings or important notes appear like this.
Tips and tricks appear like this.