Learning Salesforce Einstein
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Cognitive computing

Cognitive computing involves self-learning systems that use data mining (big data), pattern recognition (machine learning), and natural language processing to mimic the way the human brain works. The difference between Artificial Intelligence and cognitive computing boils down to the idea that the former tells the user what course of action to take based on its analysis while the latter provides information to help the user decide. The goal of cognitive computing is to automatically solve IT problems without human intervention.