Preface

We wrote this book for Salesforce developers, administrators, customers, and partners to get started with Salesforce Flow and Process Builder. This book will act as both a reference for the administrator and a configuration guide for the newbie customer who want to develop an application in Salesforce without code, using Process Builder and Flow.

This book covers all the possible features of Salesforce Flow and Process Builder. We have taken the hands-on approach with real-time scenarios so that you can get a complete overview of these topics. At the end of every chapter, you will find key points and exercises for practice. Salesforce CRM is a service by Salesforce.com, which is commercial, but all the material in this book is developed using the developer edition.