About the Author

Ian Grieve is a Microsoft Dynamics GP and CRM certified consultant specializing in the delivery of Microsoft Dynamics GP and CRM projects. He is a senior consultant at Perfect Image Ltd., a Microsoft partner and VAR in the North East of England.

Ian has worked with Microsoft Dynamics GP since 2003 and, over the years since, has dealt with all aspects of the product life cycle from presales, to implementation, to technical and functional training, to post go-live support and subsequent upgrades, and process reviews.

Alongside his work with Microsoft Dynamics GP, he has fulfilled a similar role dealing with Microsoft Dynamics CRM, with a special emphasis on project delivery and training of end users on the management of sales, marketing, and service.

In his spare time, Ian runs the azurecurve | Ramblings of a Dynamics GP Consultant (http://www.azurecurve.co.uk) blog dedicated to Microsoft Dynamics GP and related products and tries, often unsuccessfully, to squeeze in extra time for the Dynamics CRM-related blog coralcurve | A Consultant's Dabblings in Dynamics CRM (http://www.coralcurve.co.uk).