Unit 5 Handling Reports 接警

In China, as in all other countries throughout the world, foreigners may experience such cases as robbery, traffic accidents and burglary. They need to report to the police by dialing 110 hotline or going to the police station in person. Police officers should speak appropriate English to ask for some important information including the address, number of people involved and telephone number of the reporter. Moreover, they ought to try their best to comfort the case reporters and ask them not to touch anything in order to protect the crime scene. In this unit, there are some sample dialogues showing how to handle such reports.

在中国，如同在世界其他各地一样，外国人可能会遭遇抢劫、交通事故或入室盗窃等侵害案件，他们需要拨打110或到派出所亲自报警。因此，接警员必须采用正确的英语问清楚一些重要信息，包括案件发生地点、涉案人数和报警人的联系方式等内容。除此之外，必要时，接警员还应该尽力安慰报警人保持冷静并保护好犯罪现场等。本单元将通过一些案例向接警员展示如何处置外国人的报警。