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从叙事医学的观点来看，疾病是一个故事，每个病人的疾病都是一个独特的故事；具备叙事能力的医务人员可以理解病人、同事和公众高度复杂的叙事情境。因此，叙事医学帮助医务人员看到医疗过程中“人”的因素，也重视培养医者“认识、吸收、解释”疾病的能力。在医疗实践中，叙事医学不是将医生变成“作者”，而是变成更好的医生，主要体现在：通过叙事的方式，医生能够兼顾医患双方的观点和立场，能够弥合医疗卫生中的分歧，并且唤起和培养医生的共情能力。