Microsoft Dynamics CRM 2016 Customization(Second Edition)
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Application navigation

User experience has evolved a lot with each new version of Dynamics CRM. This continues with the release of Dynamics CRM 2015, where the navigation was again redesigned based on user feedback. In line with the Windows 8 tiled interface, the navigation has been enhanced to present the user with options to get to data with less clicks, and to flatten the interface. As part of this process, now navigation is less obtrusive, takes less screen real estate, and is more dynamic. The sub-layers of navigation have been restructured to minimize the amount of scrolling. As such, new groups have been created and present options vertically as smaller tiles.

The default navigation is presented as such:

Application navigation

The navigation remains highly customizable, and the logical modules are clearly presented. This navigation can easily be changed to add new modules, remove existing ones, and rearrange items.

The application ribbons have also been redesigned, with a similar horizontal display at the top of the form, just below the navigation. The most common actions are left visible, with additional ribbon elements collected under a MORE COMMANDS menu. In addition, tabs on a form have now been added to a quick dropdown after the record name for easy access and navigation.

Application navigation