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Controlling outbound calls using PIN Sets
Another way for controlling outbound calls is by using PIN Sets. These PIN Sets are digits any user must enter after dialing any outbound number. As soon as the number is dialed, the user will hear a voice prompt asking him to enter his password followed by the pound (#) key. If the user enters an incorrect password on two consecutive attempts, the call will be disconnected.
How to do it…
- Go to the PBX | PBX Configuration | PIN Sets menu.
- Type or enter the PIN Set (password) in the text box. If we'd like to record this PIN Set in the Call Detailed Report (CDR) we check this option.
- Click on Submit Changes and on the Apply Configuration Changes Here link. The next screenshot shows these steps.
- Next, we go the PBX | PBX Configuration | Outbound Routes menu.
- Click on the desired route to which we will add a PIN Set. For example, we click on the
9_Long_Distancelink. - Search for the section named PIN Set by using the drop-down menu.
- Select the created PIN Set (Long Distance).
- Click on the Submit Changes and on the Apply Configuration Changes Here link.