Elastix Unified Communications Server Cookbook

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Elastix Unified Communications Server Cookbook

Credits

About the Author

About the Reviewers

www.PacktPub.com

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Preface

Introduction to the Elastix Unified Communications Server

What this book covers

What you need for this book

Who this book is for

Sections

Conventions

Reader feedback

Customer support

Chapter 1. Installing Elastix

Introduction to Elastix Unified Communications System

Installing Elastix Unified Communications Server software

Inserting the CD and booting

Choosing the system's language

Choosing the keyboard type

Partitioning the hard disk

Configuring the network interfaces

Selecting a proper time zone

Entering the password for the user root

Logging into the system for the first time

Chapter 2. Basic PBX Configuration

Introduction

Setting up Elastix's dashboard

Setting up the network parameters

Managing users

Configuring telephony cards

Adding VoIP trunks

Adding SIP extensions

Creating IAX extensions

Creating analog extensions

Creating custom extensions

Provisioning extensions in a simple way

Outbound calls

Inbound calls

Creating an auto-attendant

Controlling outbound calls using different prefixes

Controlling outbound calls by using a trunk sequence

Controlling outbound calls by using patterns

Controlling outbound calls using PIN Sets

Managing endpoints – Batch of extensions

Managing extensions – Batch of endpoints

Using the Endpoint Configurator

Chapter 3. Understanding Inbound Call Control

Introduction

Displaying voice announcements

Blocking unwanted callers

Routing calls based on caller ID

Using MySQL to search for the caller's name

Using HTTP to search for a user

Setting up day/night controls

Forwarding incoming calls to another extension or number

Setting up a ring group

Setting up a queue for ACD

Chapter 4. Knowing Internal PBX Options and Configurations

Introduction

Creating conference rooms

The Web Conference module

Changing the language of a call flow

Adding miscellaneous applications

Adding miscellaneous destinations

Music on hold

Using Internet audio streams

Using the SSH protocol

Using PuTTY as an SSH client

Accessing the FreePBX admin module

Installing the Custom-Context module

Using the Custom-Context module to restrict outbound calls

Creating paging groups

Creating intercom groups

Parking calls

Configuring extensions' voicemail

The VmX Locater feature

Configuring the Voicemail Blasting module

Setting the Callback feature

Configuring DISA

Chapter 5. Setting up the E-mail Service

Elastix's e-mail internals

Sending an e-mail message from the command line

Configuring the remote SMTP – setting up a Gmail relay account

Setting the domain and configuring the relay option

Adding e-mail accounts

Controlling ad using the e-mail service with the webmail interface

Filtering unwanted messages

Creating e-mail lists

Setting vacation messages

Chapter 6. Elastix Fax System

Introduction

Setting up the Elastix fax system

Sending a fax from Elastix's WebGUI

Viewing the sent and received faxes

Installing a fax client

Sending a fax using the HylaFAX client

Receiving a fax